One of my favorite people in the world is Larry Hubatka. He is a creative mastermind. I first met Larry when he was the creative director at Elevation Church in Charlotte, NC. My wife served as his lead project manager for the creative team for a number of years before returning to freelance and becoming a full-time mom.
After 10+ years at Elevation Church, Larry moved into the advertising space at tiny horse where he now serves as a general manager.
In this video, Larry does an excellent job of helping people manage expectations to avoid frustration. This is both practical and informative. Enjoy.